Return Policy
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What is the return period?
If you wish to return an item, you have 14 days from the receipt of the package to register your return via email. our email is service@matinmen.com
When can i expect my refund back?
Once the boutique has received your return, you will receive an email confirming that the return has been processed. After receiving this email, you can expect your refund within 1 to 5 business days if you paid with IDEAL.
How to return back?
1. Mail us with your order number and product name that you received when you ordered from us.
2. Pack the items you wish to return in the bag or box in which they were delivered. All items must be returned in their original packaging and in good condition, and labels must not be removed.
3. print the retour label that we have send to you and place it on the box or bag
4. Give your bag or box to the nearest postcenter and send it to us
5. Now just wait and between 1-5 days you get your money back